Privacy Policy | FINAL TOUCH AGENCY
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LEGAL

Privacy Policy

This policy explains what information FINAL TOUCH AGENCY collects, why we collect it and how we handle it.

Last updated: [DATE — to confirm before publishing]

Information we may collect

  • ·Name, email address and phone number
  • ·Business information you share with us, such as business name and the details of your enquiry
  • ·Service enquiry information submitted through our forms or WhatsApp
  • ·Billing information where applicable, including GSTIN and billing address if you request a GST invoice
  • ·Documents you provide for registration or filing assistance
  • ·Technical information required for the website to operate

Why we use it

  • ·Responding to your enquiries
  • ·Delivering the services you have purchased
  • ·Customer support and project communication
  • ·Order and payment communication
  • ·Billing and invoicing
  • ·Improving the website experience
  • ·Meeting legal or compliance obligations where they apply

Payment privacy

Payments are securely processed through Razorpay. FINAL TOUCH AGENCY does not directly collect or store customers' card numbers, CVV, UPI PIN, OTP or net-banking passwords.

We do receive payment-related references needed to process your order, such as order ID, payment ID, amount, payment status and the contact details you enter at checkout. Razorpay processes the payment itself under its own terms and privacy policy.

Sharing with third parties

We share information only where it is needed to deliver a service you have asked for: with Razorpay to process payments, with hosting or platform providers used to deliver your project, and with the relevant authority when we file a registration or return on your behalf. We do not sell your personal information.

Retention

We keep project, order and billing records for as long as needed to deliver the service and to meet applicable record-keeping requirements. Retention period: [RETENTION PERIOD — to confirm].

Security

We take reasonable measures to protect the information you share with us. No method of transmission or storage is completely secure, and we do not claim any formal security certification for FINAL TOUCH AGENCY.

Your choices

You can ask us what information we hold about you, ask for corrections, or ask us to delete information we are not required to keep. Write to us at the address below and we will respond.

Contact

FINAL TOUCH AGENCY
Email: FINALTOUCHAGENCY.CO@GMAIL.COM
WhatsApp: +91 97852 81948